3 Qualitative Questions To Ask In Problem Prioritization
In our previous blog, we discussed the importance of problem prioritization. Today I want to share with you one of the two components of prioritization — qualitative questions to ask to determine the most valuable problems to solve.
Once you’ve identified all your problems in your operations, from presales to post-sales, you will now ask these three questions for each problem at each task. All questions can be answered by YES or No.
1st Question: Can this problem be solved within 30 days?
An organization I’ve been working with that does custom software development has to staff enormous projects that go on for years. They have some complicated problems to solve with staffing. There’s no way that the issue can be solved within 30 days, so they deliberately said NO.
Sometimes, we can break out a problem if it’s too big to solve within 30 days. Some improvement can be made in 30 days. The question does not require you to solve the problem completely. For instance, you might not be able to automate a system within 30 days, but you can document and streamline it.
