4 Ways Consumer Shopping Is Changing
6 min readFeb 4, 2021
The pandemic has reshaped the way we shop, both online and in-stores. It became a catalyst to the dramatic shift from traditional in-person shopping to more contactless and digital shopping experiences. And as we know, a digital experience is still a human experience. Fewer people are visiting physical stores, and those who are sometimes face long lines due to limited capacity guidelines.