In last week’s blog, I shared with you the first three quantitative questions to help you prioritize which problems to solve. As promised, I am wrapping up our blog series with the fourth and fifth questions in problem prioritization. 4th Question: How much impact does solving this problem have on revenue? The fourth and fifth questions are correlated. Sometimes, it is difficult…

In last week’s blog, I shared with you the first component of problem prioritization, consisting of three qualitative questions. The second and last component of problem prioritization consists of five quantitative questions. In this blog, I’m going to share with you three of them. Each of the five quantitative questions…

In our previous blog, we discussed the importance of problem prioritization. Today I want to share with you one of the two components of prioritization — qualitative questions to ask to determine the most valuable problems to solve. Once you’ve identified all your problems in your operations, from presales to…

On average, I’ve seen organizations I’ve worked with identify 80 to 120 problems across their entire operation. This is typical because operations are designed to be indefinite, so there’s never a point where we have zero problems. …

Most CEOs dream of scaling their company, but not all of them are able to actually do it. While there are many factors that prevent a company from scaling up, founders and CEOs also play a key role in whether or not a company can successfully scale. Here are four…

Guilty of having documentation of your processes scattered everywhere? Some are in the cloud, some in personal files, and some have entirely different names and structures. Don’t worry; you’re not alone. Documenting processes is not the most fun thing to do, after all. Nonetheless, standardizing your process documentation can easily…

Overwhelmed employees can have a negative impact on both the individual’s well-being and the overall performance of your business. When your employees are overworked, stressed, and struggling to keep up with their workload, they may become disengaged and unproductive. This can result in decreased performance, lower job satisfaction, increased absenteeism…

In last week’s blog, I shared with you the importance of categorizing your process problems and the first four types of waste in process: waiting, motion, inventory, and overproduction. Today I’ll be sharing the last four categories into which process problems can fall. Looking at problems as a category helps…

In a previous blog, I shared with you how to properly identify the problems in your processes. In my work leading teams through process improvement, it wouldn’t be a surprise if you were able to name a hundred problems. Facing this number of issues could be overwhelming, especially in a…