Answering My Top 10 FAQs: Unveiling the Power of Process Improvement

Hilary Corna
3 min readOct 22, 2024

Every organization wants to run smoother, save money, and make their customers happy. That’s where process improvement comes in. To help you understand how process improvement can help your organization, we’re addressing 10 frequently asked questions, equipping you with insights to propel your organization forward.

1. Why is process improvement important?

Process improvement isn’t just a buzzword; it’s the driving force behind enhanced efficiency, cost savings, improved quality, and heightened customer satisfaction. Moreover, continuously refining your processes keeps you ahead of the competition.

Process improvement is what makes Toyota an industry leader, inspiring others to aspire to their level of excellence. They openly share their strategies and practices, inviting others to observe and learn from their success. Toyota knows that by the time their competitors catch up, they will have already moved further ahead.

2. How do you identify processes that need improvement?

Identifying problems to solve in your processes involves a thorough examination of current processes. Before tackling issues, understand the current operation by documenting the Goods and…

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Hilary Corna
Hilary Corna

Written by Hilary Corna

CEO | Founder of The Human Way | Bestselling Author | New book #UNprofessional out 9/21 | Host of the UNprofessional podcast | As seen in Forbes, Fortune, WSJ