Asynchronous Communication: When to Use It And When Not to Use It

Hilary Corna
3 min readSep 19, 2023

How we work continues to evolve, and that includes how we communicate at work. As teams get more geographically diverse and working schedules become more flexible, asynchronous communication is becoming more popular.

Asynchronous communication allows people to communicate and collaborate across time zones without the need for real-time interaction. In this type of communication, you can send a message at any time, and the receiver can receive and respond to it at their own convenience.

Examples of asynchronous communication methods include email, text messaging, voicemail, project management tools such as Trello, direct messaging, and video messaging such as Loom.

Benefits of Asynchronous Communication In Business

Asynchronous communication comes with several benefits, including increased flexibility and productivity. With asynchronous communication, people can work and communicate at their own pace. It also allows for more thoughtful and detailed responses, as people have time to think through their messages and provide a more meaningful and comprehensive response.

Moreover, with asynchronous communication, people can also focus more on their work and be more productive thanks to fewer interruptions and distractions. Employees have more freedom to process information and feel less pressure to give an immediate response.

While asynchronous communication has many benefits, it may not always work for every situation. You cannot completely ditch real-time conversations.

When to use asynchronous communication in business:

When communicating with team members in different time zones

Asynchronous communication allows team members in different time zones to communicate effectively without the need for an immediate response and without sacrificing personal time outside of work hours.

When sharing information that does not require immediate action

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Hilary Corna

CEO | Founder of The Human Way | Bestselling Author | New book #UNprofessional out 9/21 | Host of the UNprofessional podcast | As seen in Forbes, Fortune, WSJ