Blog Quarterly Digest: Unveiling the Best of Q3 2023

Hilary Corna
2 min readOct 3, 2023

Our top 3 blogs this third quarter of 2023 are packed with wisdom, ideas, practical insights, and powerful tools that are sure to help you transform how you do business. Gain a deeper understanding of how to thrive in today’s dynamic business landscape by learning proven methods to unlock new possibilities, foster growth, and conquer challenges.

Differentiating Kaizen, Lean, And Six Sigma

In this blog, we break down the differences between Kaizen, Lean, and Six Sigma when it comes to improving processes in organizations. Learn how each approach works and find out which works best for your type of business. Read the blog about Kaizen, Lean, and Six Sigma here.

5 Quantitative Questions to Ask in Problem Prioritization

We dive into the quantitative aspect of problem prioritization. In this blog, we introduce five key questions to determine a problem’s priority. These questions assess factors like staff capacity, impact on NPS or CSAT, and direct effects on the customer. By consciously evaluating these criteria, we gain valuable insights into prioritizing problems effectively. Read the full blog about the five quantitative questions to ask in problem prioritization here.

8 Types of Waste In Process

In the realm of process improvement, the multitude of challenges can be overwhelming, especially in service-based businesses where tracking issues can be trickier. Enter the concept of categorizing problems, inspired by the Toyota Production System’s “Eight Wastes.” These eight categories offer a framework for framing and addressing issues efficiently.

In this blog series, we discuss the eight types of waste in process to help you categorize problems so they get easier to solve. Read the first part of the blog series about the eight types of waste in process here.

Your readership is greatly appreciated!

Stay tuned for more valuable content aimed at empowering you to cultivate processes that not only fuel your business’s growth but also uphold your brand promise.

In your service,

Hilary Corna



Hilary Corna

CEO | Founder of The Human Way | Bestselling Author | New book #UNprofessional out 9/21 | Host of the UNprofessional podcast | As seen in Forbes, Fortune, WSJ