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Build a More Efficient Team: Tools & Training
A few days ago, I sent a message to my team with the subject line: “We have a problem.”
We’d just sent out an email about our upcoming free training — and the links didn’t work. Cue the scramble. We fixed it quickly, sent a corrected version, and then took a hard look at our internal process to make sure it doesn’t happen again.
Mistakes like this are humbling. But they’re also exactly why we believe so deeply in process improvement. No matter how experienced your team is or how big your business becomes — $2M, $10M, $100M, even $1B — you’re never done improving how you operate.
So if you’ve ever felt like you’re “too far along” to still be refining your systems, you’re not alone — and you’re not wrong. You’re just doing the work.
To support you in that, we’ve pulled together some of our best new resources on process improvement — the same tools we use in our own business. My hope is that they help you avoid a “we have a problem” moment of your own, and instead, find more ease and success in your day-to-day.
This is our guide to creating seamless handoffs cross-functionally — it’s packed with practical tips to help you reduce miscommunication across departments, clarify roles, and keep things moving without…
