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From Toyota to You: Process Excellence Secrets & the Ops Edge Academy Launch
Last week, we hosted a free live training: 60 Minutes to Process Excellence.
And I’ll be real — I was nervous.
I’m used to my 1:1 clients being thrilled. I’ve delivered keynotes to hundreds. But this felt different.
When you offer something for free, it’s easy to default to pressure, gimmicks, or promises you can’t keep. But we’re not here for that.
We lead with value.
We teach what works.
We show — not sell — how to build the kind of operations that can actually scale.
That’s the same way we approach process improvement:
- Design for quality first
- Lead with excellence
- Deliver consistently
That’s how you create excellence.
That’s how you become known for something.
And that’s why we’re launching our first-ever certification program: The Ops Edge Academy. It’s based on the method I developed after my time with Toyota, and it’s for service-based businesses ready to lead with process.
Get the details on Ops Edge Academy »
