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How Humanizing Your Marketing Efforts Can Help Your Company Survive During and After the Pandemic

Hilary Corna
4 min readAug 1, 2020

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COVID-19 is unlike any other crisis the world has experienced before and the end is nowhere in sight (yet). The uncertainty it brings calls for effective crisis management.

Some companies seem to lose sight of the importance of marketing in crisis management as several businesses cut back on their marketing efforts.

While this could solve current issues, the disadvantages of this move will eventually outweigh the benefits in the long run. Putting marketing efforts on hold now will make it harder for your company to adjust to the “new normal” after this pandemic is over.

There are opportunities in crisis. This pandemic may be one of the most difficult times but when your company is able to respond the right way, it can be one of the most rewarding. During these tough times, people need to know that you care. The demand for humanization in your business is higher than ever-both internally and externally.

Building Trust through Humanization

On Employees

A crisis is one of the best times that a company can build or improve the people’s trust in the brand.

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Hilary Corna
Hilary Corna

Written by Hilary Corna

CEO | Founder of The Human Way | Bestselling Author | New book #UNprofessional out 9/21 | Host of the UNprofessional podcast | As seen in Forbes, Fortune, WSJ

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