Is Your Company Keeping Up in the Human Era?
6 min readJul 24, 2019
Over the past decade, we’ve built systems that are dehumanizing. Current executives and companies learned processes from the industrial age, attempted to convert them to the information age, and, in turn, became disconnected from the people who built and continue to build the business.
How many times have you been told, “the system won’t let me do that” in airports, over the phone, or in…