Mastering Step 7 of the PDCA Process — Sustaining the Process and Monitoring Results: Part 1

Hilary Corna
3 min readAug 6, 2024

We are starting another blog series on the PDCA process. In the last blog, I shared how to execute a go-live successfully. We’re moving on to the Check phase of the PDCA process, step 7: Sustain the process and monitor results. I’m excited for you to reap the benefits of this step.

If you haven’t followed our other blog series about the PDCA process, I highly suggest reading them first. Otherwise, this step would be difficult to understand.

Here are links to the other blogs on the PDCA process steps:

Sustain the Process: Give Processes Time to Breathe

Step 7 of the PDCA process is one of the most important steps that companies often overlook or completely don’t do because we praise action so much. In our culture, which exalts action, the effectiveness of a process takes a backseat. Organizations…

--

--

Hilary Corna

CEO | Founder of The Human Way | Bestselling Author | New book #UNprofessional out 9/21 | Host of the UNprofessional podcast | As seen in Forbes, Fortune, WSJ