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Part 3: Developing Countermeasures in Process Improvement

Hilary Corna
3 min readJun 18, 2024

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In last week’s blog, I discussed why we aim for an 80 percent completion rate for developing countermeasures within 30 days. To wrap up the blog series, I’ll teach you a simple yet effective method to ensure you are on track to achieve that 80 percent.

To read the first two blogs in the series, click on the links below:

In the process worksheet (download it for free here), teams can track each countermeasure’s status under the tab “Key Operational Worksheet,” column H.

Toyota’s language of choice is to use three categories: “In Progress,” “Not Yet Started,” and “Delayed.” These categories provide a clear summary of any countermeasure’s status, aiding the team in assessing the overall progress.

In Progress: On Track and Happening

“In Progress” signifies that the countermeasure is on track and actively being worked on. It denotes that the team is making strides toward completing the task and…

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Hilary Corna
Hilary Corna

Written by Hilary Corna

CEO | Founder of The Human Way | Bestselling Author | New book #UNprofessional out 9/21 | Host of the UNprofessional podcast | As seen in Forbes, Fortune, WSJ

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