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The Process Fixer’s Year-End Toolkit

Hilary Corna

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As the year winds down, there’s no better time to reflect on what worked, fine-tune what didn’t, and set yourself up for success in the year ahead. Whether you’re tackling process bottlenecks, improving customer experience, or striving for operational excellence, this toolkit is your go-to resource.

Introducing: The Process Fixer’s Year-End Toolkit

We’ve curated our most popular tools, templates, and insights from the past year into one comprehensive, easy-to-use resource. Think of it as your ultimate cheat sheet to start the new year with clarity and actionable strategies.

1. Favorite Continuous Improvement Tools of 2024

Every improvement initiative needs the right tools. These are our favorites from the past year:

2. Top 3 Process Mapping Tips from Our Blog

Process mapping is foundational to understanding and improving workflows. Here are the standout tips that resonated with our readers this year:

  • Simplify, simplify, simplify: Avoid over-complicating your maps. Focus on Goods and Information Flow to capture what’s essential. Most process mapping methods are overly complex. They miss the crucial flow of goods and information, a cornerstone of effective process improvement. This simple yet powerful technique, widely adopted by Toyota, is essential for identifying and addressing bottlenecks and is the cornerstone of any process improvement initiative. Want to learn more? Tune in to my podcast episode on Goods & Information Flow.
  • Document both the current and ideal states: It’s the gap between where you are and where you want to be that reveals…

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