Training Development for Sustainable Process Improvements: Part 1

We’re starting another blog series tackling the sixth step of the PDCA process: Training Development. Before we proceed, let’s quickly recap the PDCA process. It consists of four stages: Plan, Do, Check, and Act.

In the Do phase, we focus on developing countermeasures to the problems identified in the previous steps of the Plan phase. In this blog series, we specifically address the last part of the Do phase, which is Training Development.

You can read the other blogs covering the previous steps of the PDCA process at the links below:

• How to Identify Problems in Process Improvement
• How Problem Prioritization Works and Why It Matters
• How to Identify Countermeasures in Process Improvement
• Developing Countermeasures in Process Improvement

The Common Mistakes in Training

In the previous step, your team divided and conquered to develop countermeasures. Now the question becomes, and this is a piece that companies so often miss, who needs to be trained on what to do because of the changes in your go-live.

Often, companies also make the mistake of providing training in a haphazard manner, such as through a quick Slack…