Transforming Service-Based Businesses through PDCA Process: Part 3

Hilary Corna
3 min readMar 19, 2024

Welcome back to the third and last part of our series on business transformation using the PDCA (Plan-Do-Check-Act) process. In this part, we’ll continue our journey through the final stages of the PDCA cycle and explore how this process can revolutionize service-based businesses.

Check Stage — Sustaining the Process and…

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Hilary Corna

CEO | Founder of The Human Way | Bestselling Author | New book #UNprofessional out 9/21 | Host of the UNprofessional podcast | As seen in Forbes, Fortune, WSJ